Hotline Effectiveness Evaluation
Three-level review to evaluate the effectiveness of a hotline program. Compliance officers need to determine how to evaluate the effectiveness…
Health Care Providers Should Screen Unpaid Volunteers
Overview When considering what individuals or entities to include in sanction and exclusion screening, organizations will most likely think of employees,…
Tips for a More Effective Compliance Hotline Program
To have an effective compliance program, you must have an effective Hotline program. The operative word is “effective.” Many organizations have hotlines,…
Outsourcing Sanction Checking, Investigation, and Resolution
Having experts complete the sanction checking process can save time and money Jillian Bower Concepcion, MPA, CHC, CHPC Senior Consultant,…
Tips For Addressing Hotline Vendor Issues
Most healthcare entities engage a vendor to handle confidential reporting of compliance issues. This is really the only rational way…
Issues with Physician Sanction Checking
With the Office of Inspector General (OIG), Centers for Medicare and Medicaid Services (CMS), and state Medicaid Agencies all calling…
Why Having Anonymous Hotline Calls Is Necessary
Providing the option of anonymity to Hotline callers is often resisted, as doing so limits the ability to evaluate credibility and to…
Healthcare Sanctions Check: Is Medical Background Screening Necessary?
With the Department of Health and Human Services Office of Inspector General (OIG), the Centers for Medicare & Medicaid Services…
Hotline Investigations in a Virtual World
With people working remotely, Hotline call dynamics and investigations have changed One result of the recent COVID Pandemic has been…
Healthcare Sanction Screening: The Ultimate Guide
Many healthcare providers are currently working with vendors or employees that presents an immediate compliance risk – and they don’t…
