Developing and Operating a Hotline: What You Need to Know
A hotline is a critical part of any effective compliance program. It is an important avenue of communication between employees and management in that it permits employees to report sensitive matters outside the normal supervisory channels. Absence of such lines of communication restricts management knowledge about matters that could be of critical importance. Failure to implement or, worse yet, properly use this linkage also could result in great liability for the organization.
